Return & Refund Policy

Effective Date: September 7, 2026

At Shree Sakhi Sarees, we carefully inspect and pack every order before dispatch. We want you to be happy with your purchase, and we are committed to assisting you in case you receive a damaged product.

Please read our Return & Refund Policy carefully before placing your order.

1. No Return or Refund for Change of Mind

We do not accept returns or provide refunds if you do not like the product after receiving it.

Returns or refunds are not available for reasons including, but not limited to:

• Change of mind
• Product not matching personal preferences
• Colour preference or slight colour variation
• Design or pattern preference
• Fabric preference
• Size or styling preference
• Product looking different from what the customer expected

We encourage customers to carefully review the product details, images, descriptions, and other information available on our website before placing an order.

2. Damaged Products

If you receive a product that is damaged or defective, please contact us as soon as possible after delivery.

For an eligible damaged product, we may provide an exchange/replacement with the same product that was originally ordered, subject to availability.

We do not provide a cash refund for damaged products. Our resolution for an eligible damaged product is limited to replacement or exchange of the same ordered product.

3. Conditions for Damaged Product Claims

To request a replacement for a damaged product:

• Please contact us as soon as possible after receiving the order.
• Provide your order number and details of the issue.
• Share clear photographs of the damaged product.
• We may also request a video showing the package/product and the damage.
• The product must be unused, unwashed, and in its original condition, with all original tags, packaging, and accessories, wherever applicable.

Our team will review the claim and determine whether the product qualifies for replacement.

4. Products Not Eligible for Replacement

A replacement will not be provided for damage caused after delivery due to misuse, washing, improper handling, alteration, or any other damage caused by the customer.

Minor variations in colour, texture, weave, print, or appearance that may occur due to photography, lighting, screen settings, or the nature of the fabric are not considered product defects.

5. Replacement Process

Once we receive the required information and approve the claim, we will guide you through the replacement process.

If the same product is available, we will arrange a replacement with the same product originally ordered.

If the exact same product is unavailable, we will contact you to discuss the available options.

6. Refunds

We do not offer refunds for products that are delivered in good condition.

Refunds will not be issued for change of mind, personal preference, dissatisfaction with the design or colour, or any other reason where the product is not damaged or defective.

For approved damaged-product claims, our standard resolution is replacement/exchange of the same product, rather than a monetary refund.

7. Order Cancellation

Once an order has been processed or shipped, cancellation may not be possible.

If you wish to cancel an order, please contact us as soon as possible after placing the order. Cancellation requests will be considered depending on the status of the order.

8. Contact Us

For any questions regarding returns, replacements, or damaged products, please contact us:

Shree Sakhi Sarees
Email: shreesakhisaree@gmail.com
Phone: 9004282633

We appreciate your understanding of our Return & Refund Policy and thank you for shopping with Shree Sakhi Sarees.